Baby + App FAQs
If you want a refund or think that you have been charged incorrectly, and you are using an Apple product, you will need to contact Apple Inc. We do not have any control or access to your financial information or any transactions that you make, this is all managed by Apple Inc. You can log into your Apple account by using your Apple ID and Password where you will then be able to contact Apple Inc. Alternatively, you can contact us directly with any transaction issues on [email protected].
If you want to sync your data, you will need to sign up for an account on your current phone within the App, and then login with the same account details on your new phone.
If this is not the case, please email [email protected] and mention your first and last name, together with the email address you used to create your account in the App. We can then check to see if your data can be restored.
If you did not sign up for an account, we’re really sorry but we have no way to recover your data. This is because without an account your data is only stored locally on your phone.
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