Pregnancy + App FAQs
Tap the ‘Unlock’ icon at the top of any page, or go to Settings > Premium Upgrade. You should see a screen that shows you the price. Underneath, it should read ‘Already purchased?’ with a ‘Restore’ button to the right. Click on that option to get your full version downloaded, and you should not have to pay again.
If you have any trouble with the Restore link (App Store connectivity issues, etc), you can still re-download any lost purchases. Just go through the purchasing workflow again (tap to buy, confirm, and put in your App Store password if required) and you’ll get a pop-up notifying you that you’ve already paid for it and asking if you’d like to download it again. Please note that you must use the same Apple ID that you initially used to buy the in-app purchase. If you use a different Apple ID, you will be charged again!
If you have any issues please email [email protected] with your iTunes receipt, which you can find in your App Store Purchase History
https://support.apple.com/en-gb/HT204088 or in your order confirmation email.
If you want a refund or think that you have been charged incorrectly, and you are using an Apple product, you will need to contact Apple Inc. We do not have any control or access to your financial information or any transactions that you make, this is all managed by Apple Inc. You can log into your Apple account by using your Apple ID and Password where you will then be able to contact Apple Inc. Alternatively, you can contact us directly with any transaction issues on [email protected]
You can, however, go to Settings > Pregnancy settings > Baby gender and choose ‘Twins’. While this will not change the content of the App, it will change how your babies are referred to.
We ask our users to contribute a small amount for the App, so that our developers can fix bugs and add new features. In return you get the BEST Pregnancy App in the Store, without lots of advertising or worries that we use your personal data.
If you feel we should do things differently, please let us know. We are always interested in hearing other solutions of how we can support our business and at the same time keep our users happy.
If you want to sync your data, you will need to sign up for an account on your current phone within the App, and then login with the same account details on your new phone.
If this is not the case, please email [email protected]enting.com and mention your first and last name, together with the email address you used to create your account in the App. We can then check to see if your data can be restored.
If you did not sign up for an account, we’re really sorry but we have no way to recover your data. This is because without an account your data is only stored locally on your phone.
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